What do you need to do?
Pick new rental for a walk-in customer, or charge someone who already rents with us.
Which location is the customer renting at?
Availability, rates, marketing sources and insurance load live for the location you pick.
Loading live availability…
When is the customer moving in?
Pick the move-in date.
Customer details
Enter the walk-in customer's information. All fields are required.
Pick the customer's storage unit
Live availability & today's web rates. Tap the unit the customer is renting.
Customer's protection plan
Required before the payment link. Ask the customer and pick coverage based on the value of what they're storing, not the unit size.
Review & confirm
Check everything with the customer before confirming.
Confirming creates the customer's account in SiteLink and generates the payment link. Do this once per customer.
Creating account & generating payment link…
Which tenant are you charging?
Current tenants plus move-ins already booked for a later date. Search by unit number or tenant name.
What are you charging?
The customer sees this description on the payment page — keep it clear.
Review & get the link
Check the amount with the tenant before sending.
This creates a real payment link for this amount. Nothing is charged until the tenant pays it.
Generating payment link…
✓
Payment link ready
TEST checkout — not a real payment. This office link points at
testing.megacenter.us while office payments are being set up. The customer's
SiteLink account IS real; take the actual payment in the office.
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